Barriers to Accessing Regional Services

The Region of Durham is committed to learning about how residents with disabilities access Regional programs, services and supports. We invite community members to share feedback by completing the Barriers to Accessing Services for People with Disabilities Survey. This survey has been created to gather feedback on: the services that residents access; what Durham Region has done well; and how services can be improved.

What are disability barriers?

Under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), a barrier is anything that prevents a person with a disability from fully participating in their community.

Barriers limit access:

• To places and activities, because of the way it is designed.
• To the things people with disabilities can do.
• To the places they can go.
• Due to the attitudes of others toward them.

What are Regional services?

There are two levels of government in the Durham Region:

• The Regional Municipality of Durham
• The eight local area municipalities (Ajax, Brock, Clarington, Oshawa, Pickering, Scugog, Uxbridge, and Whitby)

Some services fall under The Regional Municipality of Durham and some are the responsibility of the local area municipalities.

Select the link Regional services to learn more about the variety of services we provide. The link will open in a new window.