Within the survey, you will find the following terms:

04 Apr 2025


  • Accessibility refers to the degree of ease that products and services can be accessed, used and enjoyed by everyone, including persons with disabilities.
  • Physical accessibility: Ensuring buildings, transportation, and public spaces are easy to navigate by everyone.
  • Digital accessibility: Making websites, software, and digital content usable for people with visual, auditory, cognitive, or motor disabilities.
  • Communication accessibility: Providing alternative formats and assistive technologies for people with hearing, sight or speech loss.
  • A barrier to accessibility is any obstacle that prevents people, especially those with disabilities, from fully accessing or using products, services, environments, or technologies. These barriers can be physical, digital, or attitudinal. Here are some examples:
  • Physical barriers: Lack of ramps, elevators, or accessible restrooms
  • Digital barriers: Websites that are not compatible with screen readers or lack alternative text for images.
  • Communication barriers: Absence of sign language interpreters or materials not available in braille.
  • Attitudinal barriers: Negative stereotypes or lack of awareness about the needs of people with disabilities.