Privacy Policy
Privacy Policy
This site is owned and operated by Regional Municipality of Durham using software licensed from Social Pinpoint. We take appropriate measures to safeguard personal information and use encryption, access controls, and other security measures to protect it. For details on what personal information we may collect and access, please refer to Social Pinpoint's Privacy Policy.
Users have the right to access, correct, or delete their personal information, subject to certain exceptions. For details on how to exercise these rights, or for any questions or concerns about our privacy practices, please contact us in writing at Engagement@durham.ca. This privacy policy may change from time to time, and any changes will be communicated to users through the site.
The Regional Municipality of Durham is committed to protecting the privacy of all visitors to our site. We have taken all appropriate measures to protect and ensure the privacy of any personal information you provide. Part of that commitment is to explain what information may be collected and why, how it will be used and who may have access to it. Our practices have been designed to ensure compliance with the privacy provisions of the Municipal Freedom of Information and Protection of Privacy Act(External link) (MFIPPA).
The Regional Municipality of Durham will not, under any circumstances, use any information provided by visitors for any other purpose except for which it was provided.
What this policy covers
We, Regional Municipality of Durham, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information which is identifiable as being about you.
Our collection, use and disclosure of your personal information is regulated by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and all applicable privacy legislation. Further information can also be found on the Information and Privacy Commissioner of Ontario’s website(External link).
The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. For further information on their privacy policy, please view the following website(External link).
What personal information we collect
Profile Information
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.
Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up. However certain projects may require you to register or sign in before using the engagement tools.
Engagement Information
The content you create is part of your interactions with this website. This can include responses to surveys, contributions to discussion forums, newsfeeds, stories or any of the other engagement opportunities available on the engagement website.
Site Usage Information
We collect information about your usage of the site, such as pages visited, number of visitors and new registrations, documents downloaded, picture or video views, and contributions to any engagement tool. De-identified information may be used by Bang the Table for product development and improvements.
How we use the information we collect
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives
- respond to inquiries and otherwise engage with stakeholders; and
- provide opportunities for community feedback and collect your input on Regional projects and initiatives.
Retention/Destruction of Information
Personal information is only disposed of according to a records retention schedule. To ensure personal information is unrecoverable, a utility program is used to remove the electronic data and any paper records generated are shredded.
External links
This privacy statement applies to interactions with the Region of Durham’s web server and does not apply to any other website. Our website may contain links to other websites and those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
Security
While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.
Requesting Access to Information
As per the provisions of the MFIPPA, requests for access to information may be made with the Access and Privacy Office, Region of Durham. For more information regarding how to make a request or any questions about the process, please view our Access and Information page(External link) and/or contact foi@durham.ca(External link).
In addition, Durham Region's websites are governed by our Terms of Use and Privacy Statement.(External link)
Contact Us
For further information about our privacy policy and related information practices, please visit the Region’s Terms of Use and Privacy Statement(External link) webpage or contact. For questions related to the engagement website, please contact us at Engagement@durham.ca(External link).
Terms of Use
The following Terms and Conditions govern the use of Your Durham (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, the Regional Municipality of Durham.
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).
What are the conditions with a user’s account?
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
- all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
- you are prohibited from advertising or offering to sell or buy any goods and services
- you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
- you cannot collect or store personal data about other users of the site
- you cannot impersonate any person or entity, including without limitation to a Regional Municipality of Durham representative
- you cannot interrupt or interfere with the site or servers or networks connected to the site
- you cannot attempt to gain unauthorised access to the site or other use accounts
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to engagement@durham.ca.
Governing Law
These Terms shall be governed in accordance with the laws of the State of Delaware, the United States of America and Queensland, Australia, without regard to its conflict of law provisions.
Indemnification
Regional Municipality of Durham, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Regional Municipality of Durham and its suppliers and licensors. Regional Municipality of Durham owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
Contact Us
If you have any questions about these Terms, please contact us at engagement@durham.ca.
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