Privacy Policy

This site is owned and operated by Regional Municipality of Durham using software licensed from Social Pinpoint. We take appropriate measures to safeguard personal information and use encryption, access controls, and other security measures to protect it. For details on what personal information we may collect and access, please refer to Social Pinpoint's Privacy Policy.

Users have the right to access, correct, or delete their personal information, subject to certain exceptions. For details on how to exercise these rights, or for any questions or concerns about our privacy practices, please contact us in writing at Engagement@durham.ca. This privacy policy may change from time to time, and any changes will be communicated to users through the site.

The Regional Municipality of Durham is committed to protecting the privacy of all visitors to our site. We have taken all appropriate measures to protect and ensure the privacy of any personal information you provide. Part of that commitment is to explain what information may be collected and why, how it will be used and who may have access to it. Our practices have been designed to ensure compliance with the privacy provisions of the Municipal Freedom of Information and Protection of Privacy Act(External link) (MFIPPA).

The Regional Municipality of Durham will not, under any circumstances, use any information provided by visitors for any other purpose except for which it was provided.


What this policy covers

We, Regional Municipality of Durham, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information which is identifiable as being about you.

Our collection, use and disclosure of your personal information is regulated by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and all applicable privacy legislation. Further information can also be found on the Information and Privacy Commissioner of Ontario’s website(External link).

The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. For further information on their privacy policy, please view the following website(External link).

What personal information we collect

Profile Information

We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up. However certain projects may require you to register or sign in before using the engagement tools.

Engagement Information

The content you create is part of your interactions with this website. This can include responses to surveys, contributions to discussion forums, newsfeeds, stories or any of the other engagement opportunities available on the engagement website.

Site Usage Information

We collect information about your usage of the site, such as pages visited, number of visitors and new registrations, documents downloaded, picture or video views, and contributions to any engagement tool. De-identified information may be used by Bang the Table for product development and improvements.

How we use the information we collect

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations;
  • communicate information to you about engagement opportunities, events and other initiatives
  • respond to inquiries and otherwise engage with stakeholders; and
  • provide opportunities for community feedback and collect your input on Regional projects and initiatives.

Retention/Destruction of Information

Personal information is only disposed of according to a records retention schedule. To ensure personal information is unrecoverable, a utility program is used to remove the electronic data and any paper records generated are shredded.

External links

This privacy statement applies to interactions with the Region of Durham’s web server and does not apply to any other website. Our website may contain links to other websites and those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Security

While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.

Requesting Access to Information

As per the provisions of the MFIPPA, requests for access to information may be made with the Access and Privacy Office, Region of Durham. For more information regarding how to make a request or any questions about the process, please view our Access and Information page(External link) and/or contact foi@durham.ca(External link).

In addition, Durham Region's websites are governed by our Terms of Use and Privacy Statement.(External link)

Contact Us

For further information about our privacy policy and related information practices, please visit the Region’s Terms of Use and Privacy Statement(External link) webpage or contact. For questions related to the engagement website, please contact us at Engagement@durham.ca(External link).