As you guys know DRT, London Transit got rid of Voyago and took TOK Transit. Our hope is you bring TOK Transit to serve DRT Specialized

along way to go...

It still has room to improve

Better reliability, dignity, and access for vulnerable (Deafblind) riders including myself as barrier free commuters

On-time buses, cleared sidewalks, working ramps, clear announcements, safer stops, and fewer barriers getting to school, work, and care.

Servicing rural areas to get teens who don’t drive to town/work

Separate specialized transit from OnDemand to protect safety, reliability, dignity, and access for vulnerable riders.

More reliable than it does today Less dependent on perfect conditions Still not fully seamless or on-demand More usable for independence

Bus waits are 30–45 mins. Add a stop near Liverpool Rd/Shell not at BaylySt & increase service to Lake Ridge Rd for better accessibility.

The DRT buses frequency is less than TTC, which means bus comes every 30/40 minutes. Sometimes it is very difficult to wait for the next bus

If you you are taken to a location with an arranged pickup time and texted later saying we can’t pick you up that’s not right

I live in Uxbridge and the bus schedule is really sucks the bus only runs every 90 minutes and it's usually 5-10 minutes late all the time

Why should we give input when you never listen

When you are not two or more hours in a specialized vehicle with four added on demand pick ups and drop offs from a daycare program

When the region stops determining weather a rider is capable of using conventional transit and actually follows what the Drs of clients say

Accessible when announcements are clear, updates are accessible, and trained staff communicate/support riders—so everyone travels safely.

Sidewalks and curbs are sufficiently cleared of snow.

There are more buses so the buses aren’t overly packed when they arrive and those with mobility issues can safe move around the bus.

I'm able to find DRT schedule on google maps. Can the DRT app include settings and include a Dark Mode setting? Hard to read currently.

-I am supported to access the service -I can wait in a secure location -drivers provide assistance as needed

Drivers make the effort to support and help disabled people, not just stare at them like their wild animals

When the direct drivers in cars can drop you have at your exact location and not most convenient stop for the driver.

The stops have benches to sit at for people with weaker legs.

The bus has automatic flip up seats and the operator knows how to use the wheelchair restraints properly

You guys separate on demand and specialized services without any exceptions. These two services do not work best and should be separated

It’s safe

It's on time and reliable

It can be relied upon for regular use including being able to transfer from one bus to another without waiting another hour.

It’s on time. Causes issues when late or too early. The pick up window is too broad. If my mother took the bus it would be a tighter window

DRT app has Dark Mode option for visually impaired people, this type of input allows for unlimited characters, allows for regular input

-there is a flexible and individualized approach

Drivers are trained in how to properly secure a wheelchair, not say they ‘don’t know’ when a wheelchair user asks them for help

When students can still have the ability to have/use their bus pass from college/university throughout the summer and not limit it.

Individuals can access via phone and be picked up at their homes.

Information is easy find online and on the app