2026 to 2030 Multi-Year Accessibility Plan Survey

The Region of Durham is committed to hearing from you about how we can improve the accessibility of our programs, services, and facilities. To create a comprehensive multi-year accessibility plan, we will be gathering feedback through focus groups and a survey.

Your input is valuable and will help inform our 2026 to 2030 Multi-Year Accessibility Plan.

What will be included in the new plan?

The plan will include an assessment of the current accessibility status, recognize challenges and identify areas for improvement. We will set clear, measurable goals that exceed the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) standards to ensure continuous improvement in accessibility. Community engagement will be a key component where residents are invited to share feedback through a survey and focus groups.

2026-2030 Multi-Year Accessibility Plan survey

We invite community members to share feedback by completing the Region of Durham’s 2026 to 2030 Multi-Year Accessibility Plan survey by May 12, 2025.

Complete the 2026 to 2030 Multi-Year Accessibility Plan survey now. The survey will take approximately 15 minutes to complete.

Printed copies of the survey are available at your local library. If you require this survey in an alternative format please email us at accessibility@durham.ca.

The Region of Durham is committed to hearing from you about how we can improve the accessibility of our programs, services, and facilities. To create a comprehensive multi-year accessibility plan, we will be gathering feedback through focus groups and a survey.

Your input is valuable and will help inform our 2026 to 2030 Multi-Year Accessibility Plan.

What will be included in the new plan?

The plan will include an assessment of the current accessibility status, recognize challenges and identify areas for improvement. We will set clear, measurable goals that exceed the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) standards to ensure continuous improvement in accessibility. Community engagement will be a key component where residents are invited to share feedback through a survey and focus groups.

2026-2030 Multi-Year Accessibility Plan survey

We invite community members to share feedback by completing the Region of Durham’s 2026 to 2030 Multi-Year Accessibility Plan survey by May 12, 2025.

Complete the 2026 to 2030 Multi-Year Accessibility Plan survey now. The survey will take approximately 15 minutes to complete.

Printed copies of the survey are available at your local library. If you require this survey in an alternative format please email us at accessibility@durham.ca.

  • Within the survey, you will find the following terms:


    • Accessibility refers to the degree of ease that products and services can be accessed, used and enjoyed by everyone, including persons with disabilities.
    • Physical accessibility: Ensuring buildings, transportation, and public spaces are easy to navigate by everyone.
    • Digital accessibility: Making websites, software, and digital content usable for people with visual, auditory, cognitive, or motor disabilities.
    • Communication accessibility: Providing alternative formats and assistive technologies for people with hearing, sight or speech loss.
    • A barrier to accessibility is any obstacle that prevents people, especially those with disabilities, from fully accessing or using products, services, environments, or technologies. These barriers can be physical, digital, or attitudinal. Here are some examples:
    • Physical barriers: Lack of ramps, elevators, or accessible restrooms
    • Digital barriers: Websites that are not compatible with screen readers or lack alternative text for images.
    • Communication barriers: Absence of sign language interpreters or materials not available in braille.
    • Attitudinal barriers: Negative stereotypes or lack of awareness about the needs of people with disabilities.
Page last updated: 11 Apr 2025, 12:28 PM